Return Policy

You have the right to cancel this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day on which you, or a third party named by you who is not the carrier took possession of the last goods.

To exercise your right of withdrawal, you must use the

sellroom GbR
Bahnhofstr. 104
95460 Bad Berneck
Fax 0049 (0)9273 965960

by means of a clear declaration (e.g. a letter sent by post, fax or e-mail) of your decision to withdraw from this contract. You can use the attached model withdrawal form for this purpose, but this is not mandatory. You can also electronically fill out and submit the model withdrawal form or another clear declaration on our website

Download » Widerrufsformular «

If you make use of this option, we will send you a confirmation of receipt of such a revocation immediately (e.g. by email). To meet the withdrawal deadline, you must send your notification of exercising your right of withdrawal before the withdrawal period has expired.
Consequences of the withdrawal

If you withdraw from this contract, we will have given you all payments that we have received from you, including delivery costs (with the exception of the additional costs that result from choosing a different type of delivery than the cheapest standard delivery offered by us have), to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; In no case will you be charged any fees for this repayment. We can refuse repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is earlier.
You must return the goods to us immediately and in any case no later than fourteen days from the date on which you informed us of the cancellation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired. We will bear the costs of returning the goods if you use the return label we have provided. If you do not use the return label to return the goods, you would have to bear the costs for this return yourself
You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary to check the nature, properties and functionality of the goods.
End of revocation

Important NOTE

Please note that we only take back unworn, flawless (smoke and dirt-free) articles with original labels! Unpaid returns or returns will not be accepted! Please only use the return sticker for this purpose. Thank you for your understanding. Returns outside of Germany are generally to be borne by the buyer, provided that the goods were delivered undamaged and correspond to the ones ordered.


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Free shipping within Germany on purchases over € 61,00

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