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1. Responsible body
The sellroom GbR, Bahnhofstr. 104, 95460 Bad Berneck, as the operator of this website (https://www.sellroom.de), is the responsible body (controller) within the meaning of the European General Data Protection Regulation (GDPR), which alone or jointly with others about the purposes and means the processing of personal data, hereinafter referred to as "data".
2. Processing of personal data
According to the GDPR, personal data is all information that relates to an identified or identifiable natural person (data subject). A natural person is identifiable if they are directly or indirectly, in particular by means of assignment to an identifier (such as name, address, telephone number, email address, IP address, location data or special features such as genetic, economic and social identity of this natural person ) can be identified.
Processing is to be understood as any process carried out with or without the aid of automated processes or any series of processes in connection with data. This includes in particular the collection, recording, organization, ordering, storage, adaptation or modification, reading, querying, use, disclosure through transmission, distribution or provision, comparison, linking, restriction , deletion or destruction.
In principle, it is not necessary for you to provide any data in order to use our website. However, in certain cases we need your name and address as well as other information so that we can provide the requested services.
The same applies, for example, to the sending of information material and ordered goods or to answering individual questions. We will point this out to you where this is necessary. In addition, we only process data that you have made available to us voluntarily and, if applicable, data that we automatically collect when you visit our website (e.g. IP address and the names of the pages you visit, the browser you use and Your operating system, date and time of access, search engines used, names of downloaded files).
If you make use of the services, usually only the data that we need to provide the services is collected. If we ask you for further data, it is voluntary information.
The processing of the data takes place in order to fulfill the requested service (Art. 6 Abs. 1 lit. b GDPR) or to safeguard our own legitimate business interests (Art. 6 Abs. 1 lit. f GDPR), to fulfill a legal obligation (Art. 6 Para. 1 lit. c GDPR) or if you have given your consent (Art. 6 Para. 1 lit. a GDPR).
3. Protection of your personal data
Thank you for your interest in our company and our products and services, and we would like you to feel safe when you visit our website, also with regard to the protection of your data. Because we take the protection of your data very seriously. Compliance with the provisions of the GDPR and the Federal Data Protection Act in its currently valid version is a matter of course for us.
We have taken technical and organizational measures to ensure that the data protection regulations are observed both by us and by the external service providers commissioned by us. Our employees and the service companies commissioned by us are bound by us to secrecy and to comply with the provisions of the GDPR and the Federal Data Protection Act in its currently valid version.
4. Earmarking of the processing of personal data
We process the data you provide in accordance with the principles of data economy and purpose limitation. The purpose limitation principle states that data are collected for specified, explicit and legitimate purposes and may be further processed in a way that is incompatible with these purposes. Further processing for archival purposes in the public interest, for scientific or historical research purposes or for statistical purposes is not considered incompatible with the original purposes.
In principle, we process your data for the purpose of answering your inquiries, processing your orders or providing you with access to certain information or offers. In order to maintain customer relationships, it may also be necessary for us or a service company commissioned by us to use this data to inform you about product offers or to carry out online surveys in order to better meet the tasks and requirements of our customers.
We will only process the data you provide online for the purposes that have been communicated to you. Your data will not be passed on to third parties without your express consent.
The collection of data and its transmission to state institutions and authorities entitled to receive information only take place within the framework of the relevant laws or if we are obliged to do so by a court decision.
Of course, we respect it if you do not want to give us your data to support our customer relationship (especially for direct marketing or for market research purposes). We will neither sell your data to third parties nor market it in any other way unless you have given us your consent.
5. Data that is automatically recorded when you visit our website
When using our website, the following data may be processed for organizational and technical reasons: the names of the pages you have visited, the browser you are using and your operating system, date and time of access, search engines used, names of downloaded files and their IP address.
When you visit one of our websites, we may store information in the form of a (session) cookie on your computer. Cookies are small text files that are sent to your browser by a web server and saved on your computer's hard drive.
Apart from the internet protocol address, no personal data of the user is saved. This information is used to automatically recognize you the next time you visit our website and to make navigation easier for you. Cookies allow us, for example, to adapt a website to your interests or to save your password so that you do not have to re-enter it every time.
Of course, you can also view our website without cookies. If you do not want us to recognize your computer, you can prevent cookies from being saved on your hard drive by selecting "do not accept cookies" in your browser settings. Please refer to the instructions for your browser to find out how this works in detail -Manufacturer. If you do not accept cookies, this can lead to functional restrictions of our offers.
7. Orders through our website
7. a) Contact
If you contact us by phone or email, we will save the data you have provided in accordance with Article 6 (1) (a) GDPR in order to answer your questions. As soon as the respective conversation with you has ended and the matter in question has been finally clarified, we will delete the data arising in this contex
7. b) Registration
You have the option of registering as a customer via our website in our online shop. Once you have registered, you can log into our shop directly with your email address and password in the event of a future order without having to re-enter your contact details. Your personal data will be entered in an input mask and transmitted to us and saved. When you place an order via our website, we collect personal data from you such as title, first name, last name, email address, address, telephone number and payment details when you register in our shop.
The processing of your entered personal data is necessary to fulfill the contract or to carry out pre-contractual measures (Art. 6 Paragraph 1 lit. b GDPR), to fulfill a legal obligation (Art. 6 Paragraph 1 lit. c GDPR ), necessary to safeguard the legitimate interests of the person responsible or a third party. Otherwise, your data will only be processed if you have given your consent (Art. 6 Para. 1 lit. a GDPR). You can revoke your consent at any time with future effect. Your personal data will be deleted when they are no longer required for the stated purposes, unless this is contrary to statutory retention requirements.
7. c) Ordering as a guest
In addition, you can place your orders as a guest without having to register beforehand. In this case, however, you will have to re-enter your data for each subsequent order.
We process the information you provide in the context of a guest order to fulfill the contract or to carry out pre-contractual measures (Art. 6 Paragraph 1 lit. b GDPR). We store the information you provide for the period in which your order is processed and processed. After that, your data will be deleted if this does not conflict with statutory retention requirements
7. d) Disclosure of data to service providers
We use various services from service companies to operate, optimize our website and our services and to process contracts. In doing so, it is necessary that the data required for the fulfillment of tasks, in particular for central IT services or the hosting of our website, as well as for the payment and delivery of products, are passed on to them.
When passing on your personal data, we always ensure the highest possible level of security. We assure you that these service companies have been carefully selected by us in advance and contractually bound. If a company works for us by way of order processing (e.g. for hosting the website), we guarantee that appropriate data protection precautions and data security measures have been agreed with the companies commissioned by us.
We pass on the personal data required for the delivery of ordered goods, such as first name, last name, address, to logistics companies and the parcel / postal service providers such as DHL, DPD, UPS and Hermes specified when the order is placed. This is necessary in particular to fulfill contracts and to safeguard our legitimate interests or those of a third party (Art. 6 Para. 1 lit. b and f GDPR).
In addition, we transmit the data provided when placing the order to the specified payment service provider or a financing bank so that they can be used independently for processing the contract.
When paying, we do not collect or save any payment transaction information such as credit card numbers or bank details. You only provide this directly to the respective payment service provider.
7. e). Use of PayPal as a payment method
If you decide to pay with the online payment service provider PayPal as part of your order process, your contact details will be transmitted to PayPal as part of the order triggered in this way. PayPal is an offer from PayPal (Europe) S.à.r.l. & Cie. S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg. PayPal assumes the function of an online payment service provider and trustee and offers buyer protection services.
The personal data transmitted to PayPal are mostly first name, surname, address, telephone number, IP address, email address, or other data that are required for order processing, as well as data that is related to the order such as the number of items, item number, invoice amount and taxes in percent, invoice information, etc.
This transmission is necessary to process your order with the payment method you have selected, in particular to confirm your identity, to administer your payment and the customer relationship.
Please note that PayPal can also pass on personal data to service providers, subcontractors or other affiliated companies, insofar as this is necessary to fulfill the contractual obligations from your order or the personal data are to be processed on behalf of the customer.
8. Use of Facebook
Our pages include plugins from the social network Facebook, which is operated by Facebook Inc., 1601 S. California Avenue, Palo Alto, CA 94304 in the USA. The Facebook share plugin is marked with a blue logo with the white letter “f”.
We point out to the users of our website that the plugins for Facebook are installed on our website. If you click on one of the buttons mentioned, a direct connection to Facebook is established by the respective plug-in. The content of the plug-in you are using is sent directly to your browser by Facebook. It is beyond our sphere of influence to influence the content of the transmitted data. However, we would like to inform you which data, according to our current level of knowledge, is transmitted to Facebook.
If you use the mentioned plugins, i. H. If you click the respective button, information that you have accessed certain pages on our website will be forwarded to the Facebook server. For users logged in at the same time, this has e.g. B. Facebook means that the usage data is assigned to your respective personal account. If you click the buttons, i. h, who use Facebook plugins, this information is transmitted directly from your browser to Facebook and saved there. Even if you are not a member of the social networks mentioned, there is still the possibility that Facebook will determine and save your IP.
To find out the purpose and scope of the collection, processing and use of your data, as well as your rights and setting options to protect your privacy, please visit the following websites with the data protection information of the social network providers at: Facebook: http: // facebook.com/policy.php
If you do not agree that Facebook collects data about you via our website, we ask you to log out of Facebook before visiting our website. You also have the option of blocking the Facebook plugins with add-ons for your browser.
9. Children and young people
Our website is aimed exclusively at potential customers as well as business partners and press representatives.
Persons under the age of 16 should not transmit any data to us without the consent of their parents or legal guardians. We do not request any data from children and adolescents who have not reached the age of sixteen. We do not collect these and do not pass them on to third parties.
We have taken technical and organizational security measures in accordance with legal requirements to protect your data from loss, destruction, manipulation and unauthorized access. All our employees and all persons involved in data processing are obliged to comply with the General Data Protection Regulation, the Federal Data Protection Act in its currently valid version and other data protection-relevant laws as well as the confidential handling of data.
Furthermore, we conclude the corresponding agreements on order processing with the external service providers working on our behalf.
Our security measures are regularly checked and continuously revised in line with technological developments.
11. Changes to our data protection regulations
We reserve the right to change our security and data protection measures insofar as this becomes necessary due to technical developments. In these cases, we will also adapt our data protection information accordingly. Please therefore note the current version of our data protection declaration.
If we need your consent to the processing of your data, we will obtain it from you and use your data for the purposes specified in connection with the consent. Your consent is digitally recorded.
You can revoke your consent at any time with future effect. Please write to sellroom GbR, Bahnhofstr. 104, 95460 Bad Berneck or send an email to email@example.com.
If you have subscribed to our newsletter and have agreed to the regular sending of interesting offers and information from sellroom GbR, you have given us your express consent to use your e-mail address for advertising purposes. You will then receive newsletters and information on the following topics: Offers.
We have recorded your consent and are obliged to keep the content available for retrieval at any time.
You can revoke your consent at any time with future effect. If you want to revoke your consent, please write to sellroom GbR, Bahnhofstr. 104, 95460 Bad Berneck or send an email to firstname.lastname@example.org.
14. Contact form
If you use our contact form to contact us, we will ask you for personal information. In order for us to be able to answer the request, it is necessary to provide a valid email address. Further information about yourself can be provided voluntarily.
The contact form is sent using end-to-end encryption.
The data processing for the purpose of contacting us takes place on the basis of your voluntarily given consent. By clicking the "Send" button, you consent to the processing of your contact information for the above-mentioned purposes. If you do not agree, you have to cancel the process. The contact form will then not be sent and your data will not be processed.
You can revoke your consent at any time with effect for the future.
We only use your data insofar as this is necessary for processing your inquiries and for further correspondence with you. The data collected by us for the use of the contact form will be stored by us for the purpose of processing the request and in the event of follow-up questions and will be deleted under data protection law after your request has been dealt with, unless there is another statutory retention requirement. We use a ticket system to process your request.
15. Marketing tools
Google Analytics (with anonymization function)
The person responsible for processing has integrated the Google Analytics component (with anonymization function) on this website. Google Analytics is a web analysis service. Web analysis is the collection, collection and evaluation of data on the behavior of visitors to Internet pages. A web analysis service collects, among other things, data on the website from which a person concerned came to a website (so-called referrer), which sub-pages of the website were accessed or how often and for how long a sub-page was viewed. A web analysis is mainly used to optimize a website and for a cost-benefit analysis of internet advertising. The operating company of the Google Analytics component is Google Inc., 1600 Amphitheater Pkwy, Mountain View, CA 94043-1351, USA. The person responsible for processing uses the addition "_gat._anonymizeIp" for web analysis via Google Analytics. By means of this addition, the IP address of the Internet connection of the person concerned is shortened and anonymized by Google if our Internet pages are accessed from a member state of the European Union or from another signatory to the Agreement on the European Economic Area. The purpose of the Google Analytics component is to analyze the flow of visitors to our website. Google uses the data and information obtained, among other things, to evaluate the use of our website, to compile online reports for us that show the activities on our website, and to provide other services related to the use of our website. Google Analytics places a cookie on the information technology system of the person concerned. What cookies are has already been explained above. With the setting of the cookie, Google is enabled to analyze the use of our website. Each time one of the individual pages of this website is accessed, which is operated by the person responsible for processing and on which a Google Analytics component has been integrated, the Internet browser on the information technology system of the person concerned is automatically triggered by the respective Google Analytics component To transmit data to Google for the purpose of online analysis. As part of this technical process, Google gains knowledge of personal data, such as the IP address of the person concerned, which Google uses, among other things, to trace the origin of visitors and clicks and subsequently to enable commission accounting.
The person responsible for processing has integrated Google AdWords on this website. Google AdWords is an internet advertising service that allows advertisers to place ads in Google's search engine results as well as in the Google advertising network. Google AdWords enables an advertiser to define certain keywords in advance by means of which an advertisement is only displayed in Google's search engine results if the user calls up a keyword-relevant search result with the search engine. In the Google advertising network, the ads are distributed to topic-related websites using an automatic algorithm and taking into account the previously defined keywords. The operating company for the services of Google AdWords is Google Inc., 1600 Amphitheater Pkwy, Mountain View, CA 94043-1351, USA. The purpose of Google AdWords is to advertise our website by displaying interest-relevant advertising on the websites of third-party companies and in the search engine results of the Google search engine and by displaying third-party advertising on our website. If a person concerned reaches our website via a Google ad, a so-called conversion cookie is stored on the information technology system of the person concerned by Google. What cookies are has already been explained above. A conversion cookie loses its validity after thirty days and is not used to identify the person concerned. If the cookie has not yet expired, the conversion cookie is used to determine whether certain sub-pages, for example the shopping cart from an online shop system, have been accessed on our website. The conversion cookie enables both we and Google to understand whether a person concerned who came to our website via an AdWords ad generated sales, i.e. completed or canceled a purchase.
The data and information collected through the use of the conversion cookie are used by Google to create visit statistics for our website. These visit statistics are in turn used by us to determine the total number of users who were referred to us via AdWords advertisements, i.e. to determine the success or failure of the respective AdWords advertisement and to optimize our AdWords advertisements for the future . Neither our company nor other Google AdWords advertisers receive information from Google that could identify the person concerned. The conversion cookie is used to store personal information, such as the websites visited by the person concerned. Each time you visit our website, personal data, including the IP address of the Internet connection used by the person concerned, is transmitted to Google in the United States of America. These personal data are stored by Google in the United States of America. Google may pass this personal data collected through the technical process on to third parties. The person concerned can prevent the setting of cookies by our website, as already shown above, at any time by means of a corresponding setting in the Internet browser used and thus permanently object to the setting of cookies. Such a setting of the internet browser used would also prevent Google from setting a conversion cookie on the information technology system of the person concerned. In addition, a cookie already set by Google AdWords can be deleted at any time via the Internet browser or other software programs. The data subject also has the option of objecting to interest-based advertising by Google. To do this, the person concerned must call up the link www.google.de/settings/ads from each of the internet browsers they use and make the desired settings there. Further information and the applicable data protection provisions of Google can be found at https://www.google.de/intl/de/policies/privacy/.
16. Rights of Data Subjects
If we process your data, you have extensive rights as a data subject, which are listed in detail below:
16. a) Right to information
In accordance with Art. 15 GDPR, you can receive information about your data processed by us at any time.
In particular, you can request information about the purposes of processing, the categories of data processed, categories of possible recipients and the planned storage period.
Please address your request for information to sellroom GbR, Bahnhofstr. 104, 95460 Bad Berneck or send an email to email@example.com
16. b) Right to rectification
If the data is incorrect, according to Art. 16 GDPR, you are entitled to request a correction or completion of your data that we have stored.
You can assert your right using the contact details listed above.
16. c) Right of cancellation
According to Art. 17 GDPR, you can request the deletion of the data if the storage of the data is no longer necessary and there is no other legal basis for the processing. You can also request deletion if you have objected to the processing and there are no overriding, legitimate reasons for further processing your data and if your data has been processed unlawfully or if there is a legal obligation to delete under EU or national law.
You can assert your right using the contact details listed above.
16. d) Right to Restriction
n addition, according to Art. 18 GDPR, you have the right to restrict processing if you dispute the accuracy of the data for a period of time that enables the person responsible to check the accuracy of the data; if the processing is unlawful, but you refuse to delete the data; the purpose of the processing has been completed, but the data is necessary to assert your legal claims or if you have objected to Art. 21 GDPR and it has not yet been determined whether the legitimate reasons of the person responsible outweigh your interests.
You can assert your right using the contact details listed above.
16. e) Right to data portability
According to Art. 20 GDPR, you have the right to receive the data concerning you in a common, structured and machine-readable format (data portability). In addition, under certain conditions, you can have your data transmitted directly by a person responsible, as far as this is technically possible.
You can assert your right using the contact details listed above.
17. Right to object
You have the right to object to the use of your data for the above-mentioned purposes at any time (Art. 21 GDPR). This is possible as long as the objection is directed against direct mail or there are reasons for this that arise from your particular situation. If you object to direct mail, you have a general right of objection, which we will implement without specifying a particular situation.
To exercise your right of objection, please write to sellroom GbR, Bahnhofstr. 104, 95460 Bad Berneck or send an email to firstname.lastname@example.org.
18. Questions, suggestions, complaints to the data protection officer / contact person for data protection
If you have any questions about our information on data protection or the processing of your personal data, you can contact our data protection officer / contact person for data protection directly:
95460 Bad Berneck
+49 (0) 9273 5 02 78 78
He is also available to you as a contact person in the event of requests for information, suggestions or complaints.
19. Right to lodge a complaint with the supervisory authority
We would also like to point out that, without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your place of residence, your place of work or the place of the alleged infringement, if you are of the opinion that the processing the data concerning you violates the General Data Protection Regulation.
A list of the supervisory authorities (for the non-public area) with addresses can be found at: